The ITSM Crowd

An entertaining deepdive into the lives of the key players within the world of IT service management and enterprise service management. Hear their professional passions and personal interests, their career journey, which trends they’re championing, and their key Service Management insights. This podcast is powered by Pink Elephant EMEA, www.pinkelephant.co.uk - offering Training, IT Support, Consultancy and Technology implementation. Presented by Linda Serck.

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Episodes

Monday Oct 21, 2024

Simon Cox reveals his fascinating career journey to becoming Chief Transformation Officer at ServiceNow. In this latest episode of The ITSM Crowd, presented by former BBC DJ Linda Serck, tune into a must-listen discussion of generative AI and its place in the world of service management. Plus, find out what Simon 'geeks out' on in his spare time! 

Tuesday Jul 16, 2024

Mark Lillycrop from itSMF is 'Mr ITSM24' but also combines his busy day job with a very different role..... Also, find out what ITSM24 has in store for you this year and how upcoming ITSM professionals can benefit from itSMF membership. Powered by www.pinkelephant.co.uk. Find out more about itSMF at: www.itsmf.co.uk

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